Hospital paperwork, consultation support, pharmacy runs, and real-time updates-all done with dignity and care.
India’s first doctor-designed medical chaperone service. When you can’t be there-whether you’re at work, abroad, or managing your own health-we ensure that your loved ones never navigate a hospital alone.
India’s first doctor-designed medical chaperone service. When you can’t be there-whether you’re at work, abroad, or managing your own health-we ensure that your loved ones never navigate a hospital alone.
Happy Patient
Patient Support
Send us a WhatsApp/Email message. Tell us the appointment details, patient needs, and any medical history. We assign a verified CareKnight.
We call the doctor's clinic to confirm the slot, check for delays, and arrange transport logistics before the visit.
Our CareKnight picks up your loved one at the designated place, manages hospital paperwork, accompanies them during consultation, purchases medicines, and ensures safe return home.
You receive a digital summary: doctor's instructions (audio/text), prescription photos, medicine receipts, and a "Safe at Home" confirmation.
Happy Patient
Patient Support
Can’t take leave? We handle admission paperwork, TPA coordination, and safe post-op drop-off while you stay at work.
Your parents live in Kolkata, you live abroad. We become your eyes, ears, and hands-ensuring they’re never alone at appointments and you get instant updates across time zones.
New to Kolkata for specialized treatment? We guide you through the city’s medical hubs, bridging language barriers and managing local logistics.
Verified Staff: Every CareKnight is background-checked, police-verified, and trained in basic life support (BLS).
Live Updates: Real-time location sharing and WhatsApp summaries for the family. No information gaps.
Doctor-Design Protocols: Service procedures designed by surgeons, not agency managers. We speak the hospital’s language.
Confidentiality: We never share patient information without explicit consent. All sensitive data is deleted at 90 days of the service completion.
The Standard Visit: ₹2,000 per visit
Up to 6 hours:
Overtime: ₹200/hour beyond 6 hours
Transport: Cab charges billed at actuals via pre-paid float. Own car option available.
Day Care Buddy: ₹3,500 per day
Up to 12 hours:
Overtime: ₹200/hour beyond 12 hours
Transport: Family can arrange own vehicle or we coordinate comfortable ride (actuals billed).
Corporate / Hospital Tie-Ups: For bulk bookings or institutional partnerships, contact us for custom pricing.
Qualifications:
Their Message:
“I don’t just drive patients to hospitals. I navigate the system for them. I ensure your father understands his medication schedule before I sign off. I stay until the appointment is done-even if the doctor runs two hours late.”
Door-to-door escort, paperwork handling, doctor interaction support, pharmacy runs, and safe return to home.
Admission assistance, TPA coordination, surgeon updates, discharge handling, and home settle-in care.
Digital summary with prescription photos, doctor instructions, expense tracking, and “Safe at Home” confirmation.
CareKnight was created by practicing doctors who witnessed the silent stress families face during medical visits. We are medical chaperones-trained in hospital navigation, patient advocacy, and privacy-ensuring no parent or patient feels alone in Kolkata’s healthcare system.
As practicing doctor, our founders-Dr. Pallawi Priya, Dr. Sk Maniruzzaman, and Dr. Shabana Munshi-noticed a recurring pattern. The surgery would succeed, the prescription would be perfect, but the patient’s journey would still be filled with anxiety.
We saw elderly patients confused by admission forms written in English. We saw sons and daughters living in the USA or Dubai, frantically coordinating ambulances over WhatsApp at 3 AM IST. We saw treatment delays because family members couldn’t reach Kolkata in time for a critical diagnostic window.
The insight: For many patients, the hardest part of healthcare wasn’t the medical treatment-it was the logistics of getting there, understanding instructions, and returning home safely.
Kolkata didn’t need more doctors or more ambulances. It needed a professional bridge-someone who understands the hospital system, speaks the doctor’s language, and treats patients with the dignity they deserve.
CareKnight was created to be that bridge. To ensure no parent navigates a hospital alone, and no child feels helpless from thousands of miles away.
It’s important to understand our role clearly.
To replace Medical Anxiety with Logistical Certainty.
We provide the “missing link” in healthcare: a professional, medically literate companion who ensures the doctor’s care extends beyond the clinic door. We are the proxy eyes and ears for families who cannot be present in person.
Happy Clients
Client Statisfication
Year Experience
Trusted Center
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